Medical Receptionist

Job description

Greet and check-in patients upon arrival. Verify patient information. Schedule appointments and manage the appointment system. Answer phone calls and respond to patient inquiries. Collect and process patient requests. Maintain patient records and update information as necessary. Assist with administrative tasks such as filing, faxing, and scanning documents. Ensure the reception/admin area is clean and organized.

Responsibilities

• As a Medical Receptionist, you will play a vital role in providing exceptional customer service to patients while ensuring the smooth operation of the practice team.
• Your attention to detail, strong organizational skills, and ability to communicate effectively will contribute to the overall success of our medical practice. Join our team and make a difference in the lives of our patients!

Skills and Qualifications

Essential Skills

• Excellent communication and interpersonal skills
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize tasks effectively
• Ability to maintain confidentiality of patient
• General IT Skills

Desirable Skills

• Experience in a reception or administrative role in a healthcare setting
• Knowledge of medical terminology

Further Information

Please note that this is not a comprehensive list of duties and skills, but rather a summary of key responsibilities. The successful candidate may be required to perform additional tasks as needed. Job location, Foyleside Family Practice Bridge Street Medical Centre Londonderry BT48 6LD.