Job Title: Castle Cafe Team Member
Reports To: Food & Beverage Manager
Benefits:
- Tips earned will vary by shift worked
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability Insurance
- Long Term Disability Insurance
- 401(k) plan
- Paid Time Off
- EAP
- Birthday Pay
- Life Insurance with AD&D
- Scholarship Opportunities
- Free Admission to Local Attractions
- Flexible Scheduling
- Team Member Events
- Free Wellness Screenings
Responsibilities and Duties:
- Must be available to work in and perform all roles as needed, including Castle Café and seasonal carts.
- Must maintain professionalism and courtesy while interacting with guests and team members.
- Must be able to comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values.
- Must be available to train new team members with the point of sale system, opening and closing procedures, food safety and sanitation procedures.
- Perform ID checks on customers prior to beer sales.
- Demonstrates effective leadership through training and communicating with all team members.
- Demonstrates fairness, consistency, and confidentiality with all team members and works well with limited supervision.
- Ability to initiate open, clear communication with team members as well as managers.
- Ability to enforce food safety and sanitation.
- Move Kegs and rotate stock as needed.
- Assists in receiving and stocking food and beverage deliveries.
- Assists in keeping the stock and storage areas organized and clean.
- Tracks inventory and disposes of expired products as necessary.
- Ensures appropriate sanitization and cleanliness of all equipment including utensils, dishes, tables, and chairs.
- Ensures food temperatures are monitored.
- Ability to reliably meet required work schedule and adhere to company attendance policies.
- Must be available to work during peak seasons including weekends and holidays; evenings as needed.
- Must be available to assist with and work during the annual Retail Inventory week.
- Ability to work in various roles and departments based on company needs.
- Must maintain uniform compliance.
- Other duties as needed or assigned.
Physical Requirements
- Ability to stand, walk, climb, stoop, and balance.
- Ability to lift, grab, press, and push to perform essential duties.
- Lift and carry up to 60 pounds.
- Ability to safely maneuver beverage kegs frequently weighing up to 60 pounds.
Educational and Other Requirements:
- Must have an Alcoholic Beverage Commission (ABC) serving permit within 61 days of hire.
- ServSafe Certification.
- Must have basic computer skills; knowledge of Point of Sale systems.
- Must be available to work a flexible schedule including evenings, weekends, holidays, and peak seasons.
- Ability to input and access data in computer, to perform assigned duties with attention to detail and accuracy.
- Ability to understand guest inquires and provide accurate responses.
- Ability to count, give correct change, keep cash bags and drawers organized.
- Ability to multi-task in a fast pace environment.
- The ability to work with and successfully lead a team.
- Must be able to effectively work with team members to solve problems as they arise.