Are you looking for a company that allows you to just deliver WOW!
IL Buco , a beloved and notable NoHo gem is currently looking for a dynamic Host to join our team.
If you take pride in Guest relations, being personable, outgoing and work well under pressure then check out the below job description:
Duties and Responsibilities
- Arrive to work every day with a positive attitude, a willingness to learn, & prepared for the shift.
- Know the table numbers and position numbers in all sections of the restaurant.
- Perform in accordance with the service guidelines of the restaurant at all times.
- Maintain a comprehensive knowledge of Resy booking systems.
- Maintain a comprehensive knowledge of our reservation policies and procedures, and the hours for all spaces in the building.
- Maintain general knowledge of nearby landmarks, transportation, and other il Buco properties.
- Cultivate a fluency in verbiage for the waitlist, our reservation policies and procedures, as well as voicemails.
- Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary.
- Report all guest complaints to management immediately and follow up with the guest to ensure their needs have been met.
- Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest.
- Execute payment transactions for guests throughout the restaurant as needed.
- Build a thorough knowledge of the food and beverage items and their preparation available in all active spaces in the building.
- Build a thorough knowledge of our service standards and style as detailed by the Employee Handbook.
- Treat all areas of the restaurant with respect. Contribute to the cleanliness and organization of the space at all times.
- Act in a professional manner and represent il Buco graciously whether you are in house, traveling, or at another local establishment.
Physical Demands & Essential Functions
- The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
- Fluent in both written and spoken English
- Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook
REQUIRED:
- 1-2 years experience in a high-volume, fine-dining restaurant
- Available to work weekends and holidays
- Experience with Resy, or comparable reservation system
- Excellent communication and problem solving skills
- Able to maintain a professional, yet welcoming and friendly demeanor at all times
Please provide 2 professional references when applying Enjoy a fun, family-oriented environment. We offer generous employee discounts, competitive pay, Paid time off, flexible schedule and great opportunities for career growth!
Want to learn more about us? Check out our website: or social media @ilbuco_av @ilbuconyc @ilbucovita @bottega_ilbuco
il Buco is an Equal Opportunity Employer.