Housekeeper

1. Job Summary

   The role of Greystone Corporate Turn Manager requires high energy, an eye for details, an independent nature, and a sense of urgency to accomplish tasks thoroughly and efficiently. The Greystone Corporate Turn Manager will clean the corporate apartments, clean the Corporate Housing office, maintain the Corporate Inventory Shop, purchase and/or submit a request to supplies as needed and shall prepare and maintain all associated paperwork for all corporate apartment turns. The Greystone Corporate Turn Manager shall perform the duties of a Greystone Housekeeper as needed and directed by the Director of Corporate Housing. The Greystone Corporate Turn Manager will also be responsible for cleaning offices managed by Greystone Properties, LLC. A commitment to anticipate and exceed the expectations of our residents and customers is vital in all roles at Greystone.

   " Turn" corporate (furnished) apartments between move ins

• Mop & Sweep
• Vacuum
• Dust & polish furniture
• Clean bathrooms (tubs, showers, commodes, floors)
• Clean kitchens (oven, microwave, dishwasher, refrigerator, cabinets, floors)
• General apartment cleaning (baseboards, ceiling fans, blinds, windows)
• Clean inside drawers in all furniture & cabinets
• Wash all linens (sheets, towels, washcloths)
• Wash all dishes, glasses, pots & pans
• Make beds
• Clean all small appliances (toaster, coffee maker, can opener)
• Clean washer and dryer inside & out. Ensure lint trap is clean
• Complete inventory checklist & recordkeeping for all corporate (furnished) apartments
• Ensure that all electronics are working properly
• Replace houseware items which are missing or damaged. Weight max of 10 lbs/item
• Check mattress & box springs for any signs of bedbugs
• Restock required condiments
• Check apartment for any maintenance items in need of repair & report to leasing office for their maintenance employee to repair. (For example: leaks, dripping faucet, needs new drip pans, needs caulking, mildew present)

Prepare inventory within corporate (furnished) apartment homes for move in*:

*If apartment was vacant and is being setup as a corporate (furnished), it is the Turn Manager's responsibility to ensure that all inventory arrives to that apartment, is unpacked, clean and setup properly in the apartment.

"Break down" corporate (furnished) apartment homes after move out:

• Complete inventory checklist & recordkeeping for all corporate (furnished) apartments
• Prepare, clean and pack all housewares, linens and electronics for delivery to warehouse
• Discard damaged items
  • Select items from corporate inventory list and pack in tubs and bags
  • Select pictures, accessories, condiments and bedding
  • Ensure linens are in good condition. (For example: sheets not stained or torn, bedding not pitted, stained or torn, towels in new condition and no stains)
  • After corporate inventory items are delivered to the apartment, put all items in place in the apartment. Make beds, ensure dishes are clean (If needed, put in dishwasher before placing in cabinets)
  • Once every item is in place, check inventory list to be sure nothing is missing.
• Count and manage inventory
• Maintain accurate recordkeeping
• Advise corporate division when more items are needed
• Clean restrooms
• Mop floors
• Vacuum carpet
• Clean blinds
• Clean exterior door

"Setup" corporate (furnished) apartment homes for move in:

Manage corporate apartment warehouse inventory

Clean commercial offices

Physical essential job functions

• Clarity of vision, with or without corrective lenses, required for 100% of the job functions.
• Stand for several consecutive hours while performing tasks
• Walk occasionally
• Climb up and down stairs with ease several times each day
• Lift up to 15 pounds unassisted, including ability to lift this weight overhead
• Lift up to 15 pounds to approximately waist level
• Carry up to 15 pounds without rest for a short distance
• Push/pull up to 50 pounds without rest for a short distance.
• Repetitive use of the fingers, hands, wrists and arms
• Repetitive use of the feet, ankles, knees and legs
• Repetitive bending, turning, twisting, kneeling, squatting, crawling, climbing, reaching out, reaching up, grasping and pinching.

The amount of time the employee spends doing the physical activities listed above varies each day. Each physical requirement listed is an essential function of this job. Inability to do any of these tasks is severely detrimental to the company's operations.

Attendance -based essential job functions

Though routine and pre-scheduled work hours will be provided, this position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the community staffing limitations, it is essential that individuals be able to work their scheduled hours on a consistent basis and, if necessary, work extra hours when requested in order to complete job functions and serve the needs of the residents. Conflicts with additional employment or education classes cannot take priority over required work hours with Greystone. Position requires the ability to serve on-call, as scheduled or as necessary.

Quality Standards

Quality: The Corporate Turn Manager must demonstrate a commitment to anticipate and exceed the expectations of our residents, customers, co-workers and leadership. The employee will be proactive in seeking ways to fulfill this quality expectation. Service requests are expected to be completed accurately, efficiently and on the first attempt.

Job Status

Hourly, Non-Exempt

Reports to

Corporate & Commercial Business Director

Supervises

None

Required Education, Experience, Licenses or Equipment

• Valid driver's license required
• Reliable daily transportation required. Transportation must remain at the same location as employee all day every day
• Valid vehicle insurance required

Competencies

Knowledge requirements

• Read and write the English language
• Communicate using the English language

Skill requirements

Ability requirements

• Courteous, professional demeanor with demonstrated desire to serve others
• Well organized with ability to prioritize and multi-task
• Possess and apply attention to detail
• Team oriented with ability to work independently
• Work with others in a cooperative and respectful manner, even in the face of adversity
• Possess and apply emotional stability, and personal maturity
• Strong sense of urgency to accomplish tasks
• Possess and apply common sense understanding and good judgment
• Handle stressful, urgent, diverse situations in a calm and reasonable manner
• Possess and apply ability to follow instructions

Working Conditions

Typical working conditions are in a labor intensive interior environment; however, exposed to the elements on a regular basis when traveling and gathering materials needed for job. Position will require routine travel locally during the work day.

Other aspects

All employees are expected to do whatever is necessary to make Greystone Properties successful. Advancement within the company is not solely based on knowledge, skills and abilities. Advancement is also largely based on the performance and dedication of an employee, the length of employment and experience with a particular job.

This job description is not all-inclusive. Any addition or deletion of duties may be changed at any time by Greystone Properties' administration. Receipt or possession of this job description does not constitute a contract of employment.

Greystone Properties, LLC is committed to protecting the safety, health and well being of all employees and other individuals in our workplace. We have established a drug free workplace program that balances our repoect for individuals with the need to maintain an alcohol and drug-free environment. Employment Applicants are subject to this company policy. Folllowing an extension of a job offer, employment applicant must submit to a pre-employment substance abuse test. Please refer to the Greystone website, and click on the DFWP policy for full details.

housekeeper, maid, maid service

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