Office Manager

Company Overview: Landscaping by J. Michael has been an industry leader in landscaping in Massachusetts for over 3 decades. LJM’s company culture reflects only the utmost professionalism, and nothing less. LJM is rooted in a culture of motivation, excellence, and professional growth. The office is headquartered in Marshfield, MA.

Position Overview: This position demands a professional with exceptional organizational skillls and proven management capabilities. As the heartbeat of our office operations, the Office Manager will play a vital role in steering the course of daily functions and will be instrumental in shaping the trajectory of the company.

Management Responsibilities:

• Spearhead the delivery of exceptional customer service, establishing and nurturing positive relationships with both clients and vendors.
• Cultivate meaningful client relationships through effective telephone engagements, ensuring a thorough understanding of their needs.
• Strategically manage the scheduling database to optimize service calls, materials allocation, contract oversight, and work-hour distribution.
• Take a leadership role in procurement activities, issuing purchase orders, and maintaining meticulous documentation to enhance overall efficiency.
• Conduct thorough reviews of Daily Job Reports, promptly identifying and reporting discrepancies to the Operations Manager for strategic resolution.

Administration Responsibilities:

• Ensure that Certificates of Insurance are processed accurately and timely.
• Oversee accounts receivable and payable , including accurate invoicing, timely collections, and vendor payments using QuickBooks.
• Manage payroll processing and ensure accurate time tracking, deductions, and tax submissions
• Maintain organized financial records, reconciling accounts and preparing financial reports as needed.
• Act as the welcoming face for walk-in customers, addressing inquiries about accounts, landscaping services, and supplies with a focus on customer satisfaction.
• Back up Reception, HR and Bookkeeping duties as needed.

Qualifications:

• 5+ Years Minimum working in an Office Management Role or another Leadership Administration Experience
• Bachelor’s degree or equivalent work experience.
• Proficiency with Microsoft Office and Outlook, knowledge of QuickBooks

Requirements:

• Must be able to communicate effectively in English, both verbally and in writing, and to comprehend and follow oral and written instructions.
• Must be able to fulfill all job responsibilities and physical requirements with or without reasonable accommodation.

Compensation Band: The expected annual total compensation for this position is $50,000-65,000.

LJM reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations.

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. LJM has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment.