Paint Specialist

Owenhouse Ace Hardware

Job Description: Sales Associate/Paint Specialist

Reports to: Store Manager & Store Supervisor/Management Team

Direct Reports: None

About Us

Owenhouse Ace Hardware is a dynamic and customer-focused company committed to providing high-quality products and exceptional service. Our team thrives on collaboration, creativity, and excellence, and we are passionate about delivering outstanding results to our customers.

Why Join Us?

• Growth & Development: We invest in your success with ongoing training and career advancement opportunities.
• Great Culture: A supportive and engaging work environment where your ideas matter.

Your Role

As a Sales Associate/Paint Specialist at Owenhouse Ace Hardware, you will be responsible for:

Customer Service Responsibilities:

• Providing a positive and helpful customer experience, ensuring every customer leaves satisfied.
• Proactively assisting customers in solving problems, especially related to paint selection, color matching, and coatings.
• Greeting customers as they enter the store and thanking them upon departure.
• Demonstrating a friendly and approachable demeanor to build strong customer relationships.
• Assisting customers with personal, customized service based on the premise of amazing every customer, every time.
• Addressing customer complaints and forwarding unresolved issues to management.

Paint Specialist Responsibilities:

• Managing and maintaining the Paint Zone (Paint area) ensuring it is clean, organized, and stocked.
• Assisting customers in choosing paint colors, explaining color theory, and offering expert product recommendations.
• Mixing paint, stains, and coatings accurately and efficiently to match customer requests.
• Maintaining tinting machines and equipment, ensuring proper functionality.
• Reordering paint mixing supplies and color chips as needed to keep inventory well-stocked.
• Troubleshooting and resolving issues that may arise during the paint tinting process.
• Cleaning up any paint or solvent spills that may occur within the store premises.
• Staying updated on the latest paint products, trends, and industry best practices.

General Store Responsibilities:

• Assisting with receiving, stocking, and pricing of merchandise throughout the store.
• Ensuring the sales floor, stockroom, and outdoor merchandise areas remain clean and orderly.
• Helping with merchandise resets and updating product displays.
• Assisting department specialists with price changes and special orders.
• Monitoring store security and preventing shoplifting activities.
• Participating in store meetings and training sessions to enhance product knowledge and service skills.

Register Operations:

• Performing accurate cash register transactions, including counting back change to customers.
• Ensuring checkout lines are cleared quickly and efficiently.
• Adhering to store programs and promotions that require implementation at the cash registers.
• Assisting with bagging and packaging of customer purchases.

What We’re Looking For: (Full time or Part time)

• High School Diploma or GED equivalent.
• Retail experience preferred but not required.
• Customer service experience preferred but not required.
• Previous experience in retail paint or a related industry required.
• Ability to differentiate minute color variances and understand color theory.
• Strong communication and problem-solving skills.
• Physical ability to stand, walk, lift up to 50 lbs., and climb.

Perks & Benefits: (Can vary based upon Full time or Part time status)

• Competitive salary with performance-based bonuses.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Professional development opportunities.
• Team outings and company events.

How to Apply:

If you’re ready to be part of a team that values your contributions and fosters growth, we’d love to hear from you! Apply today!

For 140 years, Bozeman residents have trusted the folks at Owenhouse Hardware Company to provide them with everything from buggies, wagons, and plows to modern tools, appliances, and lawn mowers. A valuable and integral part of the Bozeman community and surrounding areas, Owenhouse Hardware Company has survived the tenure of time, from the days of hand labor and foot travel to modern tools and motorized transportation. Evolving from a farm supply store to a full-service hardware store & Bike shop. The business continues to operate on its long-standing reputation of providing quality products and great service, before and after the sale. This tradition has garnered it the phrase heard lovingly among locals: “Ace is the place” at Owenhouse Ace Hardware. Owenhouse Cycling is part of the Owenhouse Hardware Company, founded in 1879. When we say we’ve been in the biking business for a long time, we mean it! What started as a mercantile carrying all the goods a person of that time would need, including bikes, and have since grown and expanded to become what is now Owenhouse Cycling and Owenhouse Ace Hardware. The Owenhouse Cycling building was originally constructed in 1949 as a showroom for tractors and other farming implements. Things have changed a bit over the years, with our latest remodel taking place in 2014. From bike repair to shelving and storage, the staff at Owenhouse Ace Hardware & Owenhouse Cycling are ready to assist you with all of your hardware, home improvement & bicycle needs. We can be found in historic Downtown Bozeman at 36 East Main Street and 25 South Black Street or on the west side of Bozeman at 8695 Huffine Lane.