Phlebotomist

Palm Medical Centers

Lakeland, FL

Job description

Are you concerned about your pay, career development opportunities or work culture? Come learn about the Palm Medical Centers experience! Our centers have a 98% patient satisfaction rate as we deliver senior primary care with genuine kindness. Palm Medical is a primary care leader in Florida with 31 locations and growing!

At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of.

With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve.

Every day, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients.

At Palm Medical Centers, you can expect:

Strong compensation package with good benefits and great work culture
Ability to make a major impact at your center
Career development leadership opportunities to unlock your full potential
Clear direction with a strong leadership team
Performance recognition and awards
Opportunities to add significant value to patients quality of life

Job Description

Job Title: Phlebotomist

FLSA Status: Non-exempt

Duties & Responsibilities:

Verify patient information by interviewing patient; recording medical history; confirming purpose of visit.
Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight and temperature; reporting patient history summary.
Secure patient information and maintains patient confidentiality
Counsel patients by transmitting physician's orders and questions
Schedule appointments; verify times with patients; prepare charts, pre-admission and consent forms.
Maintain safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
Keep supplies ready by inventorying stock; placing orders; verifying receipt.
Arrange daily activities based on urgency of requests for fluid samples
Identify patients and their personal information using their ID, documents or other means
Determine the right venipuncture method based on patient age, health etc.
Reassure patients and help them relax
Find veins that are suitable for puncture
Draw blood using sterilized needles, vials and other equipment
Ensure optimal quality and quantity of samples
Label samples correctly and send or deliver them for testing
Answer patient questions and provide useful information
Keep accurate records on fluid specimens and tests
Adhere to all relevant health and safety standards while working

Required Skills, Experience and Education:

Exceptional customer service and phone etiquette
Ability to maintain effective and organized systems to ensure timely patient flow
The ability to administer injections
MA or Phlebotomist certification is preferred
Proven experience as a Phlebotomist or Phlebotomy Technician
Experience with effective puncture techniques
Understanding of proper patient identification methods
Knowledge of legal requirements about drawing blood, handling fluid samples and use of relevant medical equipment and material
Ability to use computers to enter information
Excellent communication skills
Attention to detail
Ability to connect with patients and make them feel comfortable
Patience and presence of mind

Physical Requirements: