Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest rooms, exquisite dining options, and rejuvenating Spa services delivered with excellent service. If you have a passion for great service, we would love to consider you to join our team of extraordinary hospitality professionals. Job Summary: The Server at Hacienda Del Sol Resort is responsible for providing exceptional customer service and ensuring a pleasant dining experience for all guests. This individual will take food and beverage orders, serve food and drinks, and handle cash and credit card transactions. The server must also possess a thorough knowledge of the menu offerings and be able to make food and wine recommendations to guests. Responsibilities:
- Greet guests and take food and beverage orders
- Ensure accuracy in taking orders and offer suggestions/recommendations
- Deliver food and drinks to guests in a timely and efficient manner
- Check on guests periodically to ensure satisfaction and address any concerns
- Handle guest complaints or issues with utmost professionalism
- Process payments and handle cash and credit card transactions
- Maintain a clean and organized work area
- Adhere to all food safety and sanitation guidelines
Requirements:
- Previous experience in a similar role required
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Knowledge of food and beverage menu items
- Ability to handle cash and credit card transactions
- Availability to work evenings, weekends, and holidays
EEOC Statement: Hacienda Del Sol Resort is committed to equal opportunity in employment and to creating a welcoming and diverse environment for all employees. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or veteran status, genetic information or any other characteristic protected by law.