ServiceNow Developer

NIRA Inc. is seeking a dedicated and innovative ServiceNow Developer to support the FDA's digital transformation journey. In this role, you will perform the crucial functions of developing and implementing information dashboards and process automation solutions that align with the FDA's IT Strategy objectives. Join our team and play a pivotal role in improving public health through digital transformation.

This is a full-time, remote or hybrid position (if you are local to the DC area, you are welcome to work from NIRA HQ in Washington, DC). Applicants must be willing and eligible to obtain a Public Trust clearance.

Core responsibilities of this position include:

• Solution Design and Development:
  • Follow an agile software development methodology for planning, implementing, and delivering ServiceNow capabilities.
  • Implement the full software development life cycle to support the deployment of custom applications on the ServiceNow platform. Customize ServiceNow applications and facilitate the rollout of new applications and modules.
  • Provide ServiceNow integration support with external systems and data sources.
• Workflow and Scripting:
  • Create and manage workflows, business rules, and scripts.
  • Configure application User Interface (UI) and define data tables, user interfaces, and APIs in ServiceNow applications.
• Customer Engagement:
  • Support engagement with business users to understand and document current and future business processes.
  • Provide technical expertise on all technical questions related to assigned development on the ServiceNow platform.

Required Qualifications:

• At least a Bachelor's degree from an accredited institution in computer science, engineering, or a related field
• US Citizenship or Permanent Residency (Green Card Holder); willing and eligible to obtain a Public Trust Clearance
• At least three (3) years of ServiceNow development experience
• At least five (5) years of platform development experience using HTML, CSS, JavaScript, Java, or another programming language
• Ability to communicate effectively and prioritize tasking in a dynamic customer environment

Additional Desired Qualifications:

• ServiceNow Certified Application Developer certification
• Experience developing custom reports using business intelligence (BI) tools
• Knowledge of IT Service Management (ITSM) principles and experience integrating solutions within complex IT infrastructures
• Understanding of Business Process Management System (BPMS) and Business Process Modeling Notation (BPMN)

About NIRA: As a rapidly growing woman-owned small business, NIRA Inc. is proud to offer our employees a collaborative, innovative, and supportive work environment; professional development opportunities across our portfolio of engagements in cutting-edge federal technological and regulatory landscapes; and competitive compensation and benefit packages. Find out more at .

Applicants will be subject to a background check prior to confirmation of employment on this project.