Essential Duties and Responsibilities include the following. Other duties may be assigned. - The senior software engineer will work closely both onsite with support, hardware, software, and test engineers to ensure timely delivery of patch and critical hotfix releases. - Isolates complex issues in our deployed products and solutions, with emphasis on large scale deployments and complex network topologies. - Methodically evaluates conditions for our existing products and solutions which lead to customer reported incidents. - Collaborating closely with local and remote developers to understand software stack, modules, and protocols to effectively model and triage conditions producing issues in customer deployments. - Develops advanced test-ware and tooling to increase speed and efficiency of issue isolation Advises on system debug capabilities to improve our responsiveness to customer issues. - Advises and proposes solutions on system defenses to minimize customer issues Develops solutions to work around and resolve issues. - Meeting committed individual and team objectives for assigned work. - Following company R&D processes, procedures and standard tool chains Identifying opportunities for improving products, processes and tools. - The working environment is generally indoors in environmentally controlled conditions where lighting and temperature are adequate, and there are no hazardous conditions. Work is generally performed within an office environment, with standard office equipment available. - The senior software engineer can also work closely with customers and 3rd parties as needed to support our products throughout the lifecycle. The ideal candidate is comfortable speaking or triaging issues with customers.
Education/Experience - 5-10 years of full-stack software design and development experience of distributed management applications for complex data center or networking products. - Bachelor's degree in Computer Science or Computer Engineering; Master's degree in either discipline preferred.
Qualifications
The requirements listed below are representative of the knowledge, skills, and/or abilities required. - Must have Java programming language experience Must have RESTful API programming experience. - Must have ability to systematically analyze complex system issues Must have strong debugging and coding skills. - Must have experience with real time availability systems. - Must have some experience with system security technologies like PKI, PKCS11, TLS, KMIP Prefer experience also with cloud deployments, for example AWS and Azure ecosystems. - Strong experience Java technologies like application servers and ORMs Prefer experience and working knowledge of database. - Prefer experience with JavaScript, HTML/CSS. - Preferred candidate really enjoys trouble shooting complex issues Excellent communication and comfortable speaking with customers. - Adept in risk management and most important of all they can communicate the before mentioned to their peers. - Strong preference for candidates who have worked on products that shipped to customers. - Must be very technically savvy on systems, resourceful, and skillful to work with a sense of urgency. - Develops practical solutions, takes ownership, has a 'can do' rather than 'won't do' approach. - Connected to the business, communicates openly, shares information and knowledge, networks internally and externally, persuades rather than pushes, involves colleagues, respects colleagues.
Salary Range: $125K - $133K
The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience. Employment Type: Full-Time Salary: $ 150,000.00 Per Year