Virtual Appointment Setter

Job Title: Virtual Appointment Setter Location: Remote  

Key Responsibilities:  - Provide exceptional customer service via phone, email, and live chat, addressing client inquiries and resolving issues promptly.   - Assist clients with travel bookings, including flights, hotels, car rentals, and special requests.   - Maintain accurate records of client preferences, travel plans, and itineraries.   - Coordinate scheduling for travel consultations and manage the calendar for the agency.   - Process payments, issue invoices, and track client accounts.   - Support the agency with administrative tasks such as data entry, filing, and maintaining internal databases.   - Research travel destinations, accommodations, and activities to support clients’ needs.   - Work closely with the travel agents and management to ensure seamless operations.

Qualifications: - Previous experience in customer service, administrative roles, or the travel industry preferred.   - Strong organizational skills with an ability to manage multiple tasks and deadlines.   - Excellent verbal and written communication skills.   - Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with travel booking software is a plus.  - Self-motivated, reliable, and capable of working independently in a remote environment.   - A passion for travel and helping others plan their perfect getaway.

Benefits: - Flexible remote work schedule, offering work-life balance.   - Competitive salary with opportunities for performance-based bonuses.   - Paid time off (PTO) and holiday pay.   - Access to exclusive travel discounts and perks.   - Professional development opportunities and ongoing training.   - A supportive and collaborative team culture.