Visa officer

At Winzoy Legal, we pride ourselves on being a boutique law firm based in Sydney, Australia, dedicated to providing exceptional legal services across a broad spectrum of practice areas. Over the years of serving our clients, we have built a reputation for delivering expert guidance, personalized support, and successful outcomes. We are committed to understanding your unique circumstances and tailoring our services to meet your specific needs. Our comprehensive range of services includes migration assistance, family law, probate and wills, debt collection, and more.

The Role

Job Location: Vietnam

Responsibilities:

1. Visa Application Processing:

• Review and verify documents for Australian & Vietnamese students visa and education applications.
• Ensure all submissions comply with the visa requirements and deadlines.
• Handle and process various types of Australian visa applications, ensuring accuracy and completeness to avoid rejection.

2. Client Consulting & Support:

• Communicate with clients via email and phone to collect necessary documents and information.
• Provide updates to clients on the progress of their applications.
• Follow up with clients and educational institutions for pending documents or payments.
• Send reminders to clients about key deadlines.
• Assist clients in preparing and organizing visa application, Ensure timely submission of necessary documents.

3. Documentation Management:

• Draft, organize, and upload all required documents to relevant platforms.
• Maintain a secure and structured filing system for all applications.
• Identify errors in submitted applications or documentation and correct them efficiently before submission.
• Ensure all documents adhere to legal standards.

4. Compliance and Quality Assurance:

• Conduct a thorough quality check of all applications to ensure compliance with Australian immigration laws and guidelines.
• Identify discrepancies or missing documents and rectify them proactively.
• Ensure meticulous attention to details in all aspects of work, from document preparation to case management.

5. Reporting:

• Provide regular status updates to the team and management.
• Prepare reports on completed applications, pending tasks, and issues faced.

6. Confidentiality and Security:

• Ensure the confidentiality of client data and adhere to strict data security protocols.
• Follow company policies to prevent unauthorized access to sensitive information.

Ideal Profile

Requirements:

• Experience : at least 2 years.
• Should have deep knowledge of processing of Australian Visas.
• Fluent in Vietnamese is preferrable.
• English proficiency: IELTS 6.0 or equivalent, with strong reading and writing skills
• Personal traits: Diligent, eager to learn, responsible, and meticulous
• Commitment: Long-term
• Time Management: Skilled in prioritizing tasks and adhering to strict timelines.
• Interpersonal Skills: Effective collaboration with team members and external institutions.
• Adaptability: Ability to quickly learn new systems, policies, and procedures.

What's on Offer?

• Great work environment
• Attractive salary & benefits
• Opportunity to make a positive impact