Watchmaker / Watch Technician

The Swatch Group (U.S.) Inc.

United States

The company

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

Job description

Assemble all case component, check and ensure waterproofness of the case
Full service on movements: movement dismantling, replacement/ fixing of broken parts, cleaning, reassemble, rate check and adjustment
Able to perform technical repair and service on multiple brands according to guidelines established by Brand.
Analyze and take decisions to define proper methodology to repair the movement.
Use or develop adequate tools or processes to correct issues that can arise during the repair process
Work in coordination with the rest of the team to ensure smooth operations (maintain equipment and tools, order consumables)
Ensure all required services for the customer have been carried and the watch is ready to wear

Profile

Watchmaker / Watch Technician who, within a dynamic and growing team, will be responsible for the watch repairing process from servicing the movement to preparing/assemble the case and encase the movement.

The Watchmaker / Watch Technician will report to the Workshop Manager and will primarily focus on Swatch Group Brands.

The Watchmaker / Watch Technician must have the skills and experience necessary to service all types of watches from basic mechanical and quartz movements and also chronographs.

Professional requirements

For partial repair, watchmaking apprenticeship or Basic Certificate in Watch Repair TAFE course.
For complete repair, completion of a watchmaking apprenticeship with satisfactory results.

For specialist repair, specialist knowledge of complicated movements or completion with satisfactory results of a post-apprenticeship course, such as WOSTEP (Watchmakers of Switzerland Training and Education Programme).
Team player
Good communication skills
Drive for excellence
Customer Service focus
Ability to cope under pressure in a busy environment
Enthusiastic and self – motivated

We are happy to offer a competitive comprehensive benefits package that includes:

Excellent medical, dental and vision insurance (eligible 1 st of the month following 30 days, generous employer contribution)
Immediate participation in the 401(k) and 100% vested employer match after one year of employment
18 PTO days per year, 23 PTO after 5 years
7 days per year of extended paid time off for medical, parental and military leave
Holiday pay
Company paid life insurance and Long Term Disability
Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
Employee product discount
Internal transfer and growth potential
$500 Employee Referral Bonus program

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