Admin Officer - Lisahally

We are currently recruiting for an admin officer based in Lisahally. The successful candidates will be required to start once the vetting paperwork, ANI clearance has been completed.

Start date: 20, 22/01/2025

Duration: 51 weeks with a possibility of extension

Rate of pay: £12.59

Hours of work : The contracted hours are 8am-8pm Monday – Friday and every 4th Saturday on a rota basis. However staff are presently working on various shift patterns between 9 – 5 Monday to Friday. DWP Business areas in Northern Ireland adhere to Great Britain Easter Public Holidays – there job holder will be required to observe the Easter Public Holidays of Good Friday and Easter Monday.

Key Responsibilities:

These jobs are telephony based Main duties include: Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service. Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment. Excellent verbal and written communication skills. Ability to build rapport with colleagues and customers. Ability to work within and contribute to a team environment. Ability to work accurately within set deadlines and to acheive targets. Basic IT skills with an aptitude for learning new systems. Organised with good time management skills.

Essential Criteria applicants must have:

Proof of 5 GCSEs including English and Maths grade C or above or the equivalent to this.

A minimum of 2 years’ experience working in an administrative role Excellent IT skills, including use of Microsoft Word and Excel. Excellent communication skills. Proven ability to use own initiative.

Please send your CV via the link or to View email address on therecruitmentco.uk