Document Developer

Working hours: 35 hours per week, Monday to Friday

Duration: Fixed term - 12 month contract

Location: Gloucester

Job Ref: 203220 / 203221

About the role

Benefact Group are looking for a Document (Documaker) Developer to join our Gloucester office, with hybrid working.

As part of the larger transformational project to replace our core General Insurance system. We are looking for candidates to join our Group Technology development team who are interested in technology, learning new skills, practices and processes on a variety of projects in order to deliver business value and benefit.

As a Document Developer you will guide, mentor and train other developers to apply changes to our General Insurance Systems (specifically Documaker) in order to meet business priorities and legislative changes to documents. You will work alongside your Systems Development Team Leader, liaise with Business Analysts, Project Managers, Business Stakeholders and Business users on larger more complex changes.

We need a document developer with excellent attention to detail to join our team to help deliver our challenging business priorities by supporting and developing the core insurance platform.

It's not all about the technology (though we do enjoy it) - it is all about the customer and collaborating with our co-workers to deliver something of enduring and sustainable value.

We'd like you to help us to do that. 

Key responsibilities

The job is a mix of business-as-usual and project work, with an ever-changing balance between the two. It involves configuration and customisation, and it requires a lot of interaction with the IT teams, business analysts, and the wider business. You will have the opportunity to learn, receive training and develop existing skills across a range of systems within a complex and dynamic architecture. We have a number of maintenance and development projects which need to be live over the next few years, and you will play a key role in helping us to achieve this with a positive, can-do approach and attitude which promotes the right culture and behaviours.

Knowledge, skills and experience

Essential skills:

• Excellent attention to detail.
• Ability to communicate up to a senior level with business representatives, suppliers and customers, and other areas of IT - including presenting on areas of expertise to small groups.
• Ability to interpret complex business requirements and define appropriate solutions.
• Able to lead and take responsibility for the delivery of detailed and complex tasks and complete small projects, taking responsibility for estimating effort, allocation of work, and ensuring quality delivery of entire pieces of work.
• Displays innovative thinking when establishing solutions to problems, going outside of existing skill sets when necessary.

Desirable skills & experience:

• Documaker or equivalent enterprise level documentation platform.
• Experience in Systems Architecture and Design.
• Experience in providing IT 3rd level application support.
• Understanding of insurance processes, terminology and compliance implications desirable.
• Recommend change to the strategic direction of technology.
• Ability to take presentational lead at meetings.
• A willingness to demonstrate continuous improvement by using existing skills/talents as well as developing new skills.
• The ability to be resourceful, self-sufficient and to work independently as well as in an established team.

What we offer

• A competitive salary - let's discuss it
• Group Personal Pension - up to 12% employer contribution
• Generous annual bonus scheme up to 24%
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• Up to £400 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to gain professional qualifications

About us

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.