Back of House Team Member

As a Back of House Team Member at Chick-fil-A, your role is crucial in ensuring the quality, safety, and efficiency of our food preparation process. With a focus on maintaining the highest standards of cleanliness, adhering to food safety protocols, and delivering exceptional speed and quality, you will play a vital role in creating a positive dining experience for our guests. Your dedication to excellence will contribute to our reputation for serving outstanding, high-quality food in a timely and hygienic manner.

Position Type:

• Full-time and Part-time, hourly

Our Benefits Include:

• A fun work environment where you can positively influence others
• Learning first-hand from an Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Employee meals
• Competitive hourly wage commensurate with experience.
• Flexible scheduling to accommodate personal and educational needs, in compliance with applicable labor laws (closed on Sundays)
• Access to Chick-fil-A's leadership development programs and resources to enhance skills and foster a culture of excellence

Back of House Team Member Responsibilities:

Food Preparation and Quality:

• Prepare menu items according to Chick-fil-A's recipes and quality standards, ensuring consistency and excellence in every menu item.
• Maintain a keen attention to detail to ensure accurate portioning, cooking, and presentation of food items.
• Uphold Chick-fil-A's commitment to quality by inspecting ingredients for freshness and maintaining proper storage and handling procedures.

Food Safety and Cleanliness:

• Adhere strictly to food safety regulations and Chick-fil-A's cleanliness standards at all times.
• Follow proper sanitation procedures for equipment, utensils, and workstations to prevent cross-contamination and ensure a safe food preparation environment.
• Conduct regular cleaning and sanitization tasks to maintain a clean and organized kitchen area, including washing dishes, disposing of waste, and cleaning surfaces.

Speed and Efficiency:

• Work with a sense of urgency to fulfill orders quickly and efficiently, contributing to shorter wait times and a positive guest experience.
• Collaborate with Front of House Team Members to ensure smooth and timely order fulfillment, communicating effectively to expedite service.
• Demonstrate agility and adaptability in handling peak periods of activity, maintaining high productivity levels without compromising on quality or safety.

Team Collaboration:

• Foster a positive and collaborative work environment by communicating effectively with fellow team members and supporting each other in achieving shared goals.
• Work closely with Front of House Team Members to ensure seamless coordination between the kitchen and service areas, prioritizing guest satisfaction above all else.
• Contribute ideas and feedback for process improvements and innovation, striving to enhance the overall efficiency and effectiveness of our operations.

Qualifications and Requirements:

• Previous kitchen experience in a fast-paced restaurant environment preferred, but not required.
• Strong commitment to food safety, quality, and cleanliness standards.
• Ability to work efficiently under pressure and maintain a positive attitude during peak periods of activity.
• Excellent communication skills and a team-oriented mindset.
• Flexibility to work varied shifts, including evenings, Saturdays, and holidays, to meet operational needs.
• Ability to meet the physical demands of the job, including standing for extended periods, lifting and carrying heavy objects (up to 50 pounds), and working in temperature-controlled environments.
• Willingness to adhere to safety protocols and regulations to prevent workplace injuries and ensure a secure environment for all team members.

Join our team at Chick-fil-A and be a part of our commitment to delivering a best-in-class customer experience in Phoenix, Arizona! Apply today and help us create moments of joy and connection for every guest we serve.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.