Front of House Team Member

The purpose of Chick-fil-A South Gate is:

“To grow our people, our business, and our influence”

We do this by striving to fulfill our restaurant vision:

“To be South Gate’s most caring company”

Why is this role important?

The Front of House (FOH) Team Member is critical to our organization’s purpose and our ability to execute our vision. The FOH Team Member is responsible for the daily interactions with our guests and consistently delivering remarkable hospitality in alignment with our vision and purpose.

The FOH Team Member is primarily responsible for:

1. Delivering remarkable hospitality

2. Working with a sense of urgency and accuracy

3. Supporting other restaurant team members and leaders

Primary Tasks and Responsibilities

The FOH Team Member, under the direction and supervision of the Front of House Shift Manager, is responsible for the following:

Delivering remarkable hospitality

• Welcome and greet guests
• Take and prepare orders in the front counter or drive-thru
• Maintain cleanliness in the dining room and team member workstations
• Anticipate guests’ needs and deliver 2nd mile service
• Observe health and sanitation guidelines
• Ensure each guests leaves a smile

Working with a sense of urgency and accuracy

• Perform all tasks and responsibilities to the best of your ability and with a sense of urgency
• Execute and fulfill all guest orders and leadership instruction accurately

Supporting other restaurant team members and leaders

• Maintain a positive attitude and assume the best intention of other team members and leaders
• Be willing to help and support other team members and leaders with their tasks and responsibilities

Required Passions

• Desire to work on a winning team
• Learning and getting better
• Serving others

Required Eligibility Requirements

• Must be friendly, trustworthy, and demonstrate a positive attitude
• Must be at least 16 years of age upon hire date
•  Must be eligible to work in the United States
• Must have a source of reliable transportation
• Must be able to lift over 30 pounds
• Ability to handle all equipment, pans, pots, navigating shelving both high and low
• Reading, writing, and basic math and verbal communication skills required
• Must be able to work in a hot, noisy and fast paced environment
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently

How will this role help you?

• Ability to gain interpersonal skills due to high repetition of face-to-face interactions with guests and other team members
• Life and work experience
• Opportunity to work in a positive and friendly environment
• Opportunity to grow and learn leadership skills
• Work and learn from a local Chick-fil-A Operator
• Competitive pay
• Sundays off
• Scholarship Opportunities
• Community Involvement Opportunities

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.