Back of House Team Member

Job Summary

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. The Team Member treats those they work with, as well as guests, with honor, dignity, and respect – all day, every day.

A Team Member will receive proper training in their role and should be able to execute excellence within each position. They are considered the example of excellence that Team Members-in-Training should strive to become. They can be relied upon to resolve minor operational issues. A Team Member should support the execution of our restaurant training plan. Their role is to reinforce and uphold all Pathway operational procedures and restaurant handbook policies on a daily basis. They will also play a primary role in training new Team Members-in-Training. Team Members may be assigned Team Members-in-Training for the duration of their training week, or may support training new Team Members-in-Training for single shifts depending on availability and business needs.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Employee Assistance Program (EAP)
• Scholarship opportunities
• Free college (online) through Point University
• Competitive pay
• Meal credit

Competencies:

• Embody CDC’s Core Values (Heart for Service, Go Hard or Go Home, Have Each Other’s Backs, and Pursue Excellence)
• Be consistent, reliable and present 
• Treat all co-workers and guests with Honor, Dignity and Respect
• Remain confident and positive in busy situations
• Have a passion for organization and attention to detail
• Perform tasks at a pace that can keep up with the demands of the business
• Have a positive, stress-free attitude in all situations

Responsibilities:

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Train Team Members-in-Training 
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Show up on time for scheduled shifts 
• Communicate clearly 
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Requirements:

• Must be at least 18 years old
• Ability to work in a fast-paced environment
• Be willing and able to work a flexible schedule
• Able to lift, push, pull and carry or otherwise move 50 pounds regularly
• Able to move objects and use abdominal and lower back muscles to provide support over time without fatigue
• Able to stand for extended periods of time
• Basic mathematical skills

Availability Requirements:

• Must be available to work Friday and Saturday 
• Must be available to either open or close the restaurant daily
• Must be available to work a minimum of 20 hours per week

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.