BDC Representative

Rowe Ford is looking for a motivated BDC Representative to join our team in a fast-growing industry. In this role, you'll manage internet inquiries and phone leads to generate appointments for the sales department and assist in closing leads to drive sales success. With a significant increase in demand for our products, we’re offering qualified candidates the chance to build a career as a BDC Sales Representative. We always prioritize honesty and integrity, offering a guaranteed base pay, performance-based bonuses, a flexible schedule, and a comprehensive benefits package. Candidates with experience in financial services, retail, restaurants, or hospitality are encouraged to apply, as these backgrounds have proven successful in transitioning to auto sales. What We Offer * Competitive earning potential * Opportunities for career growth and advancement * Health, Dental, Vision Insurance * Life Insurance * 401(K) and Company 401(K) 2% Match * Paid time off * Monthly Bonus * Flexible Work Schedule * Referral Program * Employee discounts on products and services Responsibilities * Handle incoming and outgoing phone calls and emails * Prospect follow-up calls, set appointments for service, and gauge customer satisfaction * Answer customer internet inquires by both email and phone * Schedule service appointments and reschedule no show customers * Contact customers based on current marketing incentives * Follow up with existing and potential customers to generate leads and close sales * Follow up in a manner that results in the customer visiting the dealership Qualifications * At least 1 year of Sales experience * Knowledge of call center environment preferred * Automotive experience helpful but not required * Excellent computer and communication skills required * High school diploma or equivalent required * Knowledge of call center environment preferred * Valid driver’s license with an acceptable driving record. * The ideal candidate is prompt and professional, has an enthusiastic personality and a team player attitude. About Us By working at Rowe Ford, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.