Billing Coordinator

Founded in 1995, JBPro is one of the leading site development design and consulting firms in North Florida. Approaching our fourth decade of service, we remain dedicated to our passion for client advocacy and community development. We prioritize quality work and client advocacy, ensuring we make a positive impact on the communities we serve.

At JBPro, we believe that our greatest strength lies in our people. We are committed to fostering a supportive and inclusive work environment where every employee feels valued and motivated to excel. Our team members are more than just colleagues; they are family.

Join the JBPro family, where your efforts are valued, your development is supported, and your work truly makes a difference.

Position Summary

As a Billing Coordinator at JBPro, you will play a key role in ensuring the smooth and accurate processing of invoices and financial data for our clients. This position offers the opportunity to work closely with department leaders, managers, and other team members, contributing to the timely and precise management of billing materials. You will help maintain JBPro's financial integrity by resolving inconsistencies, tracking payment history, and facilitating communication between the company and clients to ensure payment deadlines are met.

At JBPro, we offer a supportive and collaborative work environment that encourages professional growth and development. This role is ideal for individuals who are detail-oriented, organized, and eager to contribute to the financial health of our company. Join us and be part of a team that values your contributions, offering opportunities for career advancement while supporting a strong work-life balance.

What You'll Do:

• Conduct monthly meetings with department leaders, managers, and team members to gather necessary information and create invoices and billing materials to be sent directly to clients.
• Work collaboratively with departments to identify and resolve billing inconsistencies and errors, ensuring accuracy in all financial transactions.
• Input payment history, upcoming payment details, and other financial data into the accounting system to maintain up-to-date and accurate records.
• Find financial solutions for clients who may need assistance with payments, offering support while maintaining strong client relationships.
• Notify clients of any missed payment deadlines and provide timely reminders to ensure payments are received promptly.
• Follow up with clients on outstanding accounts receivable balances via email and phone, ensuring timely resolution and maintaining professional relationships.

Requirements

• High School diploma or equivalent
• Proficiency in Microsoft Excel
• Strong problem-solving and critical-thinking abilities
• Excellent organization, time management, and prioritization skills
• Ability to communicate professionally via email and phone
• Experience with handling phone inquiries and maintaining professional phone etiquette (preferred)

Benefits

• Competitive Salary
• Opportunity for Career Advancement
• Medical, dental, and vision insurance
• Short and Long-Term Disability Insurance
• 401K benefits as well as a 3% match with profit sharing
• PTO up to 4 weeks depending on years of experience
• 9 Paid Holidays
• Paid Parental Leave
• Employee Referral Program