Business Manager

Brand summary

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around: • Our proprietary Comfort Wax® • Private waxing suites • A crisp, clean environment • And the most professionally trained estheticians in the industry From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.

Job description

We are looking for a high-energy, strong, and organized leader with a positive mindset who

can collaborate efforts, ideas, and passion to help the brand achieve its mission. As

Center Sales Leader you will be responsible for all aspects of daily operations with a

focus on achieving sales goals and delivering exceptional customer service.

Requirements:

● College degree in a related field or 2 years minimum prior background in retail

management, marketing, or sales (required)

● Proven track record of success with sales and team building and the ability to work

a flexible schedule including days, evenings, and weekends

● Ability to set goals, prioritize work, analyze business performance, bring new

ideas to the table, and delegate effectively.

● Problem solver who can think on their feet, bring people to compromise, and

resolve conflict.

● Establish trust and confidence, and develop positive relationships with employees,

members, and guests.

● Have a strong customer service orientation & be able to communicate effectively

with clients, vendors, franchise owners, and regional developers.

● Possess excellent leadership skills, and the ability to motivate and inspire staff, and

develop a strong team culture.

● Maintain client confidentiality.

● Exhibit proficiency in retail/service sales goals, and interpreting progress and trends in

sales reports.

The Role:

● Ensure the center delivers an exceptional experience to every guest while

following all policies and protocols

● Work side-by-side with the district manager to make a profitable business

decisions

● Clearly communicate business goals, contests, and performance expectations to

all team members

● Lead and inspire by example in all interactions with guests and team members

● Drive this top-performing location to break national company records

● Infuse the team with a passion for creating outstanding customer experiences

● Foster a positive work environment that encourages ideas and innovative

problem-solving

● Coach performance through available metrics and encourage associates and

professional growth through achievement and accountability

Benefits:

● Generous uncapped commission and bonus structure

● Employee discount on retail products and services

● Medical, dental, and vision insurance plans

● Paid time off

● 401(K)

● A fun, well-managed, successful work environment

● Career Growth opportunities

● Company perks

● Lively atmosphere

● On-the-job training

● Safe work environment

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around: • Our proprietary Comfort Wax® • Private waxing suites • A crisp, clean environment • And the most professionally trained estheticians in the industry From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.