Job Summary: The Lounge Busser is responsible for maintaining the cleanliness and organization of the lounge area by clearing tables, resetting them for new guests, and assisting servers and bartenders as needed. The busser plays a key role in ensuring a smooth flow of service, contributing to an exceptional guest experience in a fast-paced lounge environment. Attention to detail, efficiency, and teamwork are crucial in this role.
Key Responsibilities:
- Table Maintenance: Clear and clean tables promptly after guests leave, ensuring that they are reset with the appropriate utensils, napkins, and glassware for the next guests.
- Cleanliness: Ensure the lounge area remains clean and organized, including floors, tables, and seating areas. Remove trash and dirty dishes from guest areas to the appropriate cleaning station.
- Assist Servers and Bartenders: Support servers and bartenders by delivering food, refilling water, and restocking supplies as needed to ensure efficient service.
- Guest Service: Provide polite and prompt service to guests by ensuring their needs are met, including clearing empty plates and glassware and assisting with seating arrangements.
- Stocking: Replenish supplies such as utensils, napkins, and glassware, and restock the bar and service stations as required throughout the shift.
- Collaboration: Work closely with the entire lounge staff, including bartenders and servers, to maintain an organized, efficient, and guest-friendly environment.
- Health & Safety: Follow all health and safety regulations, ensuring that all areas meet cleanliness standards and are free of hazards. Follow company procedures for handling cleaning supplies and sanitizing surfaces.
- Support Opening/Closing Duties: Assist with opening or closing the lounge by setting up or breaking down furniture, cleaning floors, and preparing the area for the next shift or day.
Qualifications:
- Prior experience in a restaurant or lounge environment is preferred but not required.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong communication and teamwork skills.
- Positive attitude and a willingness to assist guests and team members.
- Ability to stand, walk, and carry trays or other items for extended periods.
- Must be able to lift up to 25 pounds and perform physical tasks such as bending, reaching, and carrying.
- Availability to work evenings, weekends, and holidays as needed.
Work Environment:
- The lounge busser works in a busy, often fast-paced environment that requires constant movement and interaction with guests and team members.
- Maintaining a polished, professional appearance and positive demeanor is essential.
- Bussers should be prepared to handle tasks such as clearing tables, carrying trays, and supporting the lounge team during peak hours.