The Clerk performs all workers compensation clerical duties necessary to assist the Workers Comp Specialist Team to provide employee and client work-place incident and injury case management, utilizes critical thinking skills to effectively communicate information, observations, and/or activities to appropriate individuals.
Qualifications:
Required:
- High School diploma
- Good communication/phone skills
- Strong computer skills; working knowledge of Microsoft Office suite of tools - Word, Excel
Preferred:
- Previous clerical experience and customer service/medical office preferred
Certifications and Licenses Required:
Scheduling Requirements:
- Per Diem, Days
- Monday-Friday, 8:30am-5pm
Essential Functions:
- Monitoring all Employee Safety VERGE event reports and sending follow-up emails to corresponding departments
- Monitoring, processing, and scanning all documents to the EMR/Agility received in the Workers' Comp Docs email box and appropriately distributing same
- Completing medical records requests from law offices and/or insurance carriers via secure fax, Proofpoint encrypted emails or certified mail
- Following up with Providers' offices to obtain treating Specialists' notes
- Following up with external clients and insurance carriers for claim numbers via phone and email
- Preparing and distributing monthly safety reports and nightly incident emails
- Researching and processing ancillary employee Workers Comp bills using Shared drive spreadsheet for forwarding to appropriate contacts
- Processing inbound/outbound correspondence - legal updates/emails/certified letters
- Scan, fax, copy records as required
- Special projects: including annual OSHA reporting data entry
- Performs other duties as assigned by Director
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer