Dealership Receptionist

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top sales talent to help grow our business and keep up with the high demand. We are seeking a Part-Time Receptionist to join our team. This is a part time position that operates Tuesday and Wednesday from 4:00PM to 9:00PM, and Saturday from 12:00 - 9:00 pm. There will also be overtime opportunities available. We also have a full-time position available. The full-time hours are Monday thru Friday 7:00 am until 4:00 pm. Benefits:

• Great working environment
• Medical
• Dental and Vision insurance

* 401K

Responsibilities:

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications:

• Experience with Microsoft Office suite is a plus
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record
• Applicants must be at least 21 years of age due to company’s liability insurance requirements