Dispatcher

Albuquerque Public Schools

Albuquerque, NM

SUMMARY : To assist in ensuring the public safety of students, staff and property within the Albuquerque Public Schools district. Will monitor school surveillance system; respond to notifications of incidents occurring on school campus which may include criminal activity and maintenance issues where police and/or appropriate police, operations or maintenance personnel may be required.

Essential Functions

Receive, relay and/or transmit routine and emergency calls to police and other agencies and units as appropriate following established procedures.
Coordinates School Police responses with other District departments, law enforcement and agencies.
Operates and monitors computer-based, multi-frequency radio system, alarm system and surveillance cameras.
Maintains dispatch office records as required following established procedures.
Assists Maintenance & Operations after working hours as follows:
- Processes and relays work order forms.
- Receives and relays routine and emergency calls.

Preferred Knowledge, Skills, Abilities and Experience

Effective communication skills, both verbal and written.
Flexibility, organization, multi-tasking, decision-making and problem solving skills.
Interpersonal skills with diverse populations in-person and on the telephone.
Knowledge of APS community, computer system, financial and legal requirements.
Ability to meet deadlines and work on multiple projects.
Keyboarding requirement: 35 words per minute minimum.
Knowledge of word processing, database, network and spreadsheet software.
Ability to operate a two-way radio over multiple channels and a multi-line phone system.
Knowledge of criminal and civil law terminology.
Dispatch experience preferred.

Requirements

EDUCATION AND LICENSURE : High school diploma or equivalent.
Ability to obtain Police Radio Dispatcher and National Crime Information Center Operator certification within one (1) year of hire.

**All applicants must complete a Keyboard test. APS Applicant Processing dept. will send a separate email with testing information upon review of your application.**

Contact Information

Contact: Shashanna Gonzalez at View phone number on snapjobsearch.com / View email address on snapjobsearch.com

Apply To

APPLY ONLINE: APS Jobs, Classified Application. In addition to providing supporting documents to meet the position requirements, you must also submit an updated cover letter & resume.