About the Role
We are looking for experienced hosts and hostesses to join our FOH team for the long run at Malka WPB. While you must be comfortable working independently, you must also appreciate a strong team environment. We support a culture of promoting from within and are seeking the right candidate who also shares our values. This is a full-time or part-time, hourly position with an ASAP start date.
Responsibilities
- Clearly and politely communicate with guests
- Manage our reservation system on Resy
- Manage communication with guests regarding special requests, allergies, large parties, reservation changes, etc.
- Seat guests efficiently to maximize covers, and work with floor team to ensure that tables turn on time
- Inform the General Manager or Shift Leader of relevant guest information on a nightly basis
- Communicate respectfully and clearly with service team and management
- Engage management for any guest issue or complaint
- Assist teammates to anticipate all other FOH needs
- Adhere to all policies and procedures outlined in the company handbook
Skills & Requirements
- Minimum 1 year of restaurant experience in a high volume, high end environment
- Excellent communication and hospitality skills
- Receptive to constructive criticism and performance feedback
- Must be professional, enthusiastic, and excited about our food, our brand and our story
- Knowledge of kosher rules preferred
- Warm personality and a natural ability to interact with people and create an upbeat, fun atmosphere, which is crucial to the experience at Malka.