Loan Assistant

At Nova Bank, we pride ourselves on providing exceptional service and building strong relationships with our customers and community. We are seeking a detail-oriented and customer-focused Loan Assistant to join our team. This position will provide critical support in loan processing, including TRID loans, and assist with some bank operations.

Key Responsibilities:

Loan Support:

• Assist loan officers with processing and preparing loan documentation, including TRID-compliant loans.

• Ensure timely and accurate preparation, review, and submission of loan applications and disclosures.

• Maintain loan files and ensure compliance with regulatory standards.

• Communicate with borrowers, title companies, and other stakeholders to coordinate loan closings.

Operations Assistance:

• Support daily banking operations, including account maintenance, reporting, and general administrative tasks.

• Collaborate with other departments to ensure smooth workflow and exceptional customer service.

• Assist with audits, compliance reviews, and record-keeping as needed.

Customer Service:

• Provide professional and friendly assistance to customers, answering loan-related inquiries.

• Address customer concerns and resolve issues promptly and effectively.

Join our team at Nova Bank and play a vital role in helping us serve our community with excellence and care!

Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other class protected by law.

Requirements

• Experience: Minimum of 1-2 years in loan processing, banking operations, or a similar role. TRID loan experience is strongly preferred.

• Education: High school diploma or equivalent required; college coursework in finance, business, or related field is a plus.

• Skills:

• Strong attention to detail and organizational skills.

• Excellent verbal and written communication abilities.

• Proficiency in banking software and Microsoft Office Suite.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Knowledge: Understanding of TRID compliance and general banking regulations is a plus.

Benefits

-Medical, dental, and vision insurance along with other life-event benefits

-Participation in our 401(k) plan when available

-20 days of accruing Paid Time Off, in addition to customary bank holidays