Lounge Server Location Silverdale, WA :
POSITION SUMMARY
The Lounge Server helps create a joyful and vibrant community by providing prompt and excellent service to residents & guests when preparing/serving food & drinks in the lounge and by overseeing & performing operations for the Sky Lounge including organization and cleanliness for the entire lounge area, and promoting a positive & professional image to residents, families, and guests.
ESSENTIAL JOB FUNCTIONS
- Provides a great experience for all residents and guests in the Lounge.
- Ensure that all food & beverage venues in the lounge are clean and well maintained for all aspects of service; including tables and chairs that are set in a uniform and consistent manner.
- Ensure that all residents and guests are greeted promptly as they enter the Lounge area.
- This position will provide excellent and timely customer service to all residents and guests.
- Pre-open review is conducted prior Lounge open includes but not limited to:
- The daily menu and specials.
- Personal presentation is in accordance with Fieldstone standards for uniforms and grooming.
- Inventory stock ready
- Residents special needs and concerns.
- Daily Service Training Points.
- Prepares food items and serves food to residents within scheduled timeframe.
- Follows menu cycle, noting changes or substitutions made on proper form.
- Cleans and maintains a neat, safe working environment including the kitchen and food service areas.
- Complies with state sanitation codes.
- Maintains inventory control, places food/supply orders with kitchen, verifies that items are received appropriately and restocks Lounge supply shelves/closet.
- Reports problems, concerns, issues observed with food or beverage service and communicates them appropriately.
- Observes changes in resident status, needs, or preferences and communicates with appropriate team members.
- Records resident information as required.
- Avoids loss, breakage, and waste of supplies and equipment.
- Adheres to procedures for fire, life, safety, disaster, security, worker safety and other emergency procedures.
- Adheres to and conveys philosophy of supporting dignity, privacy, independent, choice, individuality, and a home-like environment for residents.
- Maintains the quality of food prepared and samples the food to ensure the quality of the food served to the residents.
- Performs other tasks/duties as assigned.
- Attends and participates in required meetings and trainings. Stays Current on all system assigned tasks and duties.
Performs other duties as assigned.
EXPERIENCE, QUALIFICATIONS & SKILLS
- High school diploma or equivalent.
- Prior experience in dining room/lounge service and food prep preferred.
- Prefer prior experience in a commercial kitchen environment.
- Requires attention to detail and ability to follow instructions.
- Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
- Has compassion and a special interest in working with the senior population.
- Ability to work a flexible schedule, including weekends, holidays, and overtime to meet the requirements of the position
- Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other community staff.
- Ability to creatively problem-solve in both resident care and employee management.
- Maintains clean, neat, comfortable, safe environment for residents, staff and visitors.
- Ability to read, write, speak and understand English.
- Current First Aid and CPR
- Pass a criminal background and fingerprint check
- Meets all mandatory health requirements by state regulations
- Ability to work independently (with minimum supervision)
- Maintains current Food Handlers card
Actual pay rate will be calculated based on relevant years of experience and education/certification requirements.
WHAT WE OFFER
- Competitive Compensation Program
- Shift differential for night shift employees
- Bonus
- Shift coverage bonus offered as needed
- Health Care
- Medical, Dental and Vision plans
- Savings and Spending accounts to set money aside tax-free for health care and dependent care expenses. HSA account includes employer contribution
- Extra Benefits
- Paid time off to be used after 90-days, 0.038 hours PTO accrued for every hour worked
- Six paid holidays
- Up to 3 days Bereavement Leave
- Floating Holiday: 0.028 hours accrued for every hour worked.
- Life Insurance
- Traditional and Roth 401(k) with annual employer discretionary contribution.
- Cascadia Assistance Fund to provide financial help with hardships or continuing education
- Employee Assistance Program