Qualification - Previous experience as a host/hostess in a fine dining or high-volume restaurant is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to remain calm under pressure and handle multiple tasks.
- A positive attitude and a passion for delivering outstanding customer service.
- Flexible availability, including evenings, weekends, and holidays.
- Previous experience as a host/hostess in a fine dining or high-volume restaurant is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to remain calm under pressure and handle multiple tasks.
- A positive attitude and a passion for delivering outstanding customer service.
- Flexible availability, including evenings, weekends, and holidays.
Job descriptions - Greet and welcome guests with warmth and professionalism.- Manage reservations and seating arrangements to optimize guest flow and service efficiency.
- Coordinate with kitchen staff and waitstaff to ensure seamless service and communication.
- Train and mentor service staff to uphold the restaurant's standards of excellence.
- Handle guest inquiries, complaints, and feedback with grace and diplomacy.
- Monitor dining room atmosphere to ensure a comfortable and enjoyable experience.
- Assist in developing and implementing service protocols and standards.
- Maintain knowledge of menu offerings, wine pairings, and special promotions.
- Collaborate with management on staffing, scheduling, and training initiatives.