Receptionist

Job Description of Receptionist:   

The Veterinary Receptionist primary duty is interacting with clients and coordinating communication between doctors, assistants, and the clients. Receptionist will answer and triage phone calls from clients and schedule appointments and procedures.

Responsibilities and Duties of Receptionist:

• Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Schedule appointments and maintain and update appointment calendars.
• Hear and resolve complaints from customers or the public.
• File and maintain records.

Minimum Qualifications of Receptionist:

• High School Diploma or GED preferred but not mandatory.
• Flexible schedule including weekend/holiday shifts.
• Computer and customer service skills required.
• Must possess strong communication skills, good judgment, and be able to manage stressful situations.
• Must have the physical and mental capacity to perform in a fast paced and challenging environment.
• Previous experience working in a vet’s office preferred but not mandatory.

About the West Central Arkansas Workforce Development Area

The West Central Arkansas Workforce Development Centers specialize in recruiting and placing skilled professionals in a variety of industries on behalf of employers in Central Arkansas. We help people find jobs and provide workforce solutions to businesses.

WCAPDD/Arkansas Workforce Center is an “equal opportunity employer/program,” and “auxiliary aids and services are available upon request to individuals with disabilities.” Arkansas Relay Service: Show phone number (Voice) Show phone number (TDD) or TDD 711.