Receptionist

Job Title: Receptionist Location: Westerville, Ohio Employment Type: Full-time Salary: $15+ / Hour Job Summary: We are seeking a friendly, organized, and professional Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, ensuring a welcoming atmosphere. This position requires excellent communication and multitasking skills, as well as the ability to handle administrative tasks in a fast-paced environment. Key Responsibilities:

• Greet and welcome visitors in a friendly and professional manner.
• Answer phone calls and redirect them as necessary, ensuring clear and efficient communication.
• Manage incoming and outgoing mail and packages.
• Maintain a clean and organized front desk area.
• Handle inquiries and provide information about the company, services, and policies.
• Perform general administrative tasks such as filing, data entry, and photocopying.
• Assist with office supply inventory and ordering.
• Collaborate with various departments to ensure smooth office operations.
• Ensure all safety and security protocols are followed.
• Handle customer complaints or concerns with professionalism and discretion.
• Maintain confidentiality and uphold company policies.

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Previous experience in a receptionist or customer service role is a plus.
• Strong communication skills (verbal and written).
• Proficient in Microsoft Office Suite and basic office equipment (phones, fax, printer).
• Excellent organizational and multitasking abilities.
• Friendly, approachable, and professional demeanor.
• Ability to maintain confidentiality and handle sensitive information.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.

Additional Information:

• Otto Insurance Group offers health insurance, paid time off, matching 401K.
• Opportunity for growth and advancement within the company.