REGIONAL TRAINING ADMINISTRATOR

Job Requisition ID:  43717  Opening Date: 01/10/2025

Closing Date/Time:  01/24/2025

Agency:  Department of Human Services Class Title:  PUBLIC SERVICE ADMINISTRATOR - 37015  Skill Option:  Health and Human Services  Bilingual Option:  None 

Salary: Anticipated Salary: $7,995 - $9,840 per month ($95,940 - $118,080 per year) Job Type: Salaried Category:  Full Time  County: Tazewell Number of Vacancies: 1 Plan/BU:  None

**************** A RESUME IS REQUIRED FOR THIS JOB POSTING ****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

Posting Identification Number 43717

Why Work For Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented individual to serve as the Regional Training Administrator for a regional office. This position supervises and administers the activities of professional staff providing training to casework staff who provide services to applicants seeking public assistance or referrals. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois. The position requires excellent communication skills and the ability to deal with higher level and lower-level positions within the agency. The individual must be able to analyze information from reports and observation, develop training programs for staff and management. The individual must be able to maintain the integrity of confidential information.

Essential Functions

• Serves as the Regional Training Administrator for the Region. 

• Serves as full-line supervisor.

• Develops and revises training programs, tools and desk aids to fulfill employee development needs and/or changes in policies and procedures.

• Gathers data and information from regional staff and Local Office staff through meetings, questionnaires, and interviews to analyze operational and performance problems, and develops strategies for improvement.

• Develops and maintains liaison relationships with other Regional Training Administrators, Bureau of Training Development, Policy advisors, Local Office Administrators and Regional staff to fulfill training needs.

• Serves as Interim Local Office Administrator (LOA) during absences.

• Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years college.

• Requires three (3) years progressively responsible administrative experience in a health or human services organization.

Preferred Qualifications

• Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.

• Three (3) years of professional experience interpreting and implementing policies, procedures, and goals of public assistance services such as cash, food and medical assistance programs.

• Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).

• Three (3) years of professional experience in current social welfare and economic problems of community and individual health, educational and recreational needs and community and state resources.

• Four (4) years of professional experience with social casework methods, techniques, and principles gained through human services related college education or professional experience as a caseworker.

• Two (2) years of professional casework experience in a social service agency.

Conditions of Employment

• Requires the ability to travel.

• Basic proficiency in Microsoft Suite.

*All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch Work Location:

Division of Family & Community Services

Region 1 Central

Training

Chicago/Cook County Agency Contact:  View email address on illinois.jobs2web.com Posting Group: Leadership & Management; Social Services 

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

• 3 Paid Personal Business Days annually

• 12 Paid Sick Days annually (Sick days carry over from year to year)

• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years

• Flexible Work Schedules (when available dependent upon position)

• 12 Weeks Paid Parental Leave

• Deferred Compensation Program - A supplemental retirement plan

• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

• Federal Public Service Loan Forgiveness Program eligibility

• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

• 5% Salary Differential for Bilingual Positions

• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the  career portal for State employees and review the  Internal Candidate Application Job Aid

Non-State employees: on  Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• View email address on illinois.jobs2web.com
• View email address on illinois.jobs2web.com