Title: Runner Reports to: Management Team
Summary of Position: Ensure each guest has an exceptional experience. Remove used tableware, and clear and reset tables after guests leave.
Duties & Responsibilities: -Obtain service area assignment at the beginning of each shift. -Promptly greet guests. -Remove used tableware. -Clear tables after guests. -Check on guest's satisfaction after two bites/two minutes. -Check floor and clean as required. -Inspect assigned restroom every 30 minutes and clean as needed. -Respond appropriately to guest requests. Communicate guest requests to as needed. -Communicate with server and hostess to assure efficient seating, table utilization and customer service. -Assist host as needed, especially with large parties and during peak periods. -Thank guests as they are leaving -Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
-No previous restaurant experience required. -Have working knowledge of the predominant language(s) of our guests. -Be able to lift, reach, bend and stoop. -Be able to work in a standing position for long periods of time (up to 5 hours). -Dressed and ready to work 10 minutes before shift begins.