Senior Manager

About the Role:

Join Yardi’s Travel Administration team as a Senior Manager and take charge of our global travel program. You’ll lead a U.S.-based team, collaborate with international coordinators, and work closely with leadership to ensure seamless travel operations. From negotiating vendor agreements and implementing cost-saving strategies to enhancing traveler well-being and sustainability efforts, you’ll play a pivotal role in shaping Yardi’s travel policies and experiences. If you’re passionate about improving processes, resolving complex travel challenges, and prioritizing duty of care, this dynamic role offers the opportunity to make a meaningful impact across our global operations.

What You’ll Do:

• Lead and manage a US team of travel professionals; provides guidance and consultation to travel coordinators based in international offices

• Develop, interpret, update, and enforces North American travel policies in conjunction with executive leadership

• Partner with international executives to maintain and update international travel policies; provide guidance and insight on best practices

• Evaluate, negotiate with, and select global travel vendors (TMCs, airlines, car rental agencies, hotels); maintain and nurture relationships; review and renegotiate contracts

• Manage travel approvals; ensure all travel requests are reviewed, approved, and in agreement with travel policies; handles approvals of policy exceptions

• Oversee the resolutions of travel issues, handle and resolve complex and escalated travel issues

• Monitor, analyze, and optimize travel spend; identify cost-saving opportunities and implement strategies to reduce expenses

• Manage duty of care responsibilities; actively review and update measures in place to ensure the well-being of employees while traveling

• Communicate travel information and policy changes to travelers; develops resources to support effective communication (e.g., travel intranet, travel newsletter)

• Coordinate with existing administrative, human resources, events, and marketing teams handling travel, including global travel, event travel, and visa processing; aim to streamline processes and bring all travel functions under the responsibility of the travel team

• Evaluate, recommend, and implement new travel tools and technology

• Focus on traveler comfort and well-being; distribute perks to travelers where possible

• Create and implement environmental sustainability goals & policy, including air and ground carbon usage and carbon offsets; develop reporting to track and analyze performance

Who You Are:

• Bachelor’s degree in tourism, travel, business, or related discipline, or an equivalent combination of education and experience
• Seven (7) years of global travel management experience with proven success in policy development and supplier selection
• Two (2) years of leadership experience managing and supervising a team
• Comprehensive knowledge and understanding of domestic and international travel regulations and customs
• Advanced knowledge and proficiency with SAP Concur
• Strong analytical and critical thinking skills
• Exceptional negotiation skills
• Ability to lead a diverse team across multiple regions and time zones
• Excellent communication skills
• Proven ability to present insights to team members and executive leadership
• Ability to manage multiple tasks and initiatives in a deadline-driven environment
• Team-oriented with the ability to build relationships with all levels of employees and vendors
• Microsoft 365 proficiency

Helpful to have:

• Concur certification
• GLP/GLT certification

Real Estate runs on Yardi. About Us:

Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. Our cutting-edge SaaS solutions are trusted by renowned enterprises, providing our Sales Account Executives with a competitive edge in the market.

Discover the Yardi Difference:

Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.

Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.

Join Yardi and be part of a company that empowers, inspires, and celebrates success. #YardiCulture #BestPlaceToWork #YardiCareers

All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.

EOE/Race/Gender/Disability/Vets

*sa

#LI-Hybrid