Service Advisor

Tom Kadlec Chevrolet is a fun, fast-paced environment that has many growth opportunities! We are looking to hire a full-time Service Advisor to join our team! So, if you are looking for an opportunity with excellent career growth while working for a company that is always growing and training their team members, then apply here! The pay range is $36,000-$90,000/year!

BENEFITS

• A generous pay plan that includes the opportunity for bonuses
• A state-of-the-art facility
• Fully vested traditional and/or Roth IRA 401(k) with a company match
• Paid time off (PTO) such as sick days and vacation days
• Health, dental and vision insurance
• Employer paid life insurance
• Short-term and long-term disability
• 24/7 employee assistance programs (up to 10 sessions per year)
• Health savings account (HSA) and flexible spending account (FSA)
• Financial planning resources
• Identity theft protection and legal support
• On-going training opportunities
• Opportunity for advancement and professional development

RESPONSIBILITIES

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

REQUIREMENTS

• Being honest, transparent, a driven team player and owning it
• Putting people first
• Providing the highest quality environment and products
• Must have a valid driver's license
• Positive and friendly attitude
• Customer Service experience is preferred
• Above average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity