The Offer
- Be the Face of a Premier Destination – Join a vibrant, high-energy team at one of DC's most iconic restaurant, lounge, and event venues.
- Flexible Work Options – Choose from full-time, part-time, or temporary shifts to fit your lifestyle and schedule.
The Job
Responsibilities:
- Greet guests upon arrival and provide them with a warm and friendly welcome.
- Escort guests to their designated seating areas or floors.
- Assist guests with any inquiries, providing information about the establishment, events, or services.
- Manage reservations and seating arrangements efficiently to ensure optimal capacity and guest satisfaction.
- Maintain a clean and organized entrance area, including ensuring the availability of necessary supplies and resources.
- Monitor and manage guest waitlists effectively, providing accurate wait time estimates and managing guest expectations.
- Collaborate with other team members to ensure smooth operations and excellent customer service.
- Maintain knowledge of current promotions, events, and menu items to effectively communicate them to guests.
- Handle guest complaints or concerns promptly and professionally, escalating issues to the appropriate supervisor when necessary.
The Profile
Qualifications:
- High school diploma or equivalent.
- Prior experience in a customer service role, preferably in a hospitality setting.
- Exceptional interpersonal and communication skills.
- A warm and friendly demeanor with the ability to make guests feel welcome.
- Savvy, professional appearance
- Strong organizational and multitasking abilities.
- Ability to remain calm and professional in high-pressure situations.
- Basic computer skills for managing reservations.
- Knowledge of the establishment's offerings, including menu items, promotions, and events.
- Ability to work evenings, weekends, and holidays as needed.
- A team player with a positive attitude and strong work ethic who is also energetic, charismatic, and diligent.
The Employer
Our client is a renowned dining, nightlife, and event venue located in the heart of Washington, D.C. With over a decade of excellence in providing vibrant experiences, our client offers a combination of fresh culinary creations, dynamic entertainment, and memorable events. Our client is seeking a talented and creative Graphic Artist to join our team and contribute to the visual identity of our brand in a remote capacity.