Lead Security Technician

Job Title: Lead Security Technician

Location: New York City, NY

Job Type: Full-Time

Salary: Competitive, based on experience

Benefits: Health, Dental, Vision, 401(k), Paid Time Off, Training Opportunities

About Coranet :

At Coranet , we specialize in providing cutting-edge security solutions for residential, commercial, and enterprise-level clients. Our team is dedicated to delivering the latest in security technology to ensure our clients' safety and peace of mind. As we continue to grow, we're looking for a skilled Security Installation Technician to help implement and maintain our advanced security systems, while providing exceptional service to our clients.

Position Overview:

As a Lead Security Technician , you will take the lead on complex installations and oversee the technical aspects of projects. You'll be responsible for coordinating and guiding other technicians, ensuring that all security systems are installed and serviced to the highest standards. Your role will involve hands-on installation, troubleshooting, and maintenance of security systems, as well as providing guidance and training to junior technicians. You will also play a key role in client communication and ensuring all installations are completed on time, within budget, and in compliance with safety standards.

Key Responsibilities:

• Install Security Systems: Install and configure a range of security solutions, including video surveillance, access control, and alarm systems.

• Troubleshoot & Repair: Diagnose and resolve issues with existing systems, ensuring minimal downtime for clients.

• Customer Support & Education: Provide clients with system training and support, helping them understand how to use their security systems effectively.

• System Maintenance: Perform routine system checks, updates, and upgrades to ensure optimal performance and reliability.

• Safety Compliance: Adhere to safety protocols, building codes, and industry standards during all installations.

• Documentation & Reporting: Maintain accurate records of all installations, service calls, and system configurations.

Qualifications:

• Experience: At least 2 years of experience in security system installations, including Brivo , Lenel , Genetec , etc . Experience should include video surveillance, access control, alarm systems, and basic networking knowledge .

• Technical Skills: Strong understanding of low-voltage electrical systems and networking, with the ability to configure and troubleshoot security systems.

• Problem-Solving: Ability to diagnose and resolve issues with security systems quickly and effectively.

• Customer Service: Strong communication skills with a focus on providing excellent customer service.

• Physical Requirements: Ability to lift and carry equipment up to 50 lbs and work in various settings, including attics, rooftops, and tight spaces.

• Licenses & Certifications: A valid driver's license and clean driving record as well as regular access to a vehicle to commute to NYC, NJ, Long Island, etc.

• Flexible Working Schedules : ability and willingness to work evenings, weekends and second shifts as needed

Required Safety Certifications:

• OSHA 10 or 30 Certification: Knowledge of OSHA safety standards, with at least an OSHA 10 certification (OSHA 30 preferred).

• SST Card (Site Safety Training): New York City-specific Site Safety Training (SST) card is required for compliance with local construction site regulations.

Preferred Qualifications:

• Certifications: NICET, SIA, or other industry /vendor specific certifications are a plus.

• Advanced Experience: Familiarity with advanced security technologies, cloud-based systems, or enterprise-level solutions.

• Knowledge of NYC Building Codes: Understanding of local building codes and safety regulations related to security installations is a plus.

What We Offer:

• Competitive Salary: Pay based on experience, with opportunities for performance-based bonuses.

• Comprehensive Benefits: Health, dental, vision, and 401(k) retirement plans.

• Professional Development: Access to training programs, industry certifications, and career growth opportunities.

• Company Vehicle & Tools: A company-provided vehicle and tools for eligible candidates.

• Variety of Projects: Work on a diverse range of residential and commercial projects.

• Supportive Team Environment: Join a growing team that values collaboration, quality work, and customer satisfaction.