Product Analyst

Product Analyst

OVERVIEW:

We are looking for an innovative and self-driven Product Analyst to coordinate with the VP of Product. This role is responsible for taking ownership of FoxHire’s software solutions and the product lifecycle from research and design to implementation and updates. This role requires close collaboration with the Vice President of Product, cross-functional teams, and external stakeholders to drive product initiatives and deliver outstanding user experiences.

ESSENTIAL FUNCTIONS:

• Product Analysis & Support : Conduct research, provide insights, and support the VP of Product in the design and implementation of product updates, ensuring alignment with company goals and customer needs.
• Collaborative Initiatives : Partner with the Vice President of Product on select product initiatives, including project brainstorming, timeline creation, and coordination with the Development Team to meet deadlines and test completed features.
• Cross-Functional Communication : Effectively communicate with cross-functional teams, customers, and global staffing organizations to gather feedback and ensure seamless product experiences. Prepare for and lead weekly product update meetings, ensuring all internal team members are informed and aligned.
• Sales Support : Participate in sales calls to demo our proprietary software, aiding in closing deals and expanding our customer base.
• Customer Interaction : Facilitate and respond to customer submissions via their portals, ensuring timely and effective support.
• Quality Assurance : Test new software features and debug issues to continuously improve our product offerings.
• Expertise & Feedback Gathering : Act as a subject matter expert for our product, engaging with recruiters, contractors, and clients to collect feedback and new feature ideas through biannual Voice of the Customer calls.
• User Experience Improvement : Monitor user interactions through tools like Mouseflow to identify areas for enhancement in our website and portals.
• Design Skills : Utilize platforms such as Whimsical and Figma to demonstrate new or updated feature designs, contributing to the overall usability and aesthetics of our product.
• Metrics & Project Management : Develop metrics to track customer engagement, prioritize projects based on data insights, and manage development priorities using Jira.
• Training & Adoption : Create training guides and videos to facilitate the adoption of new product features by both internal teams and customers.

DESIRED QUALIFICATIONS:

• 2 to 4 year degree preferred or equivalent experience. 
• 2+ years of experience in product management, development, or a related field.
• Strong communication skills and the ability to collaborate with cross-functional teams.
• Proficiency in project management tools like Jira and design tools like Whimsical and Figma.
• Ability to analyze data and derive actionable insights to improve product performance.
• A proactive attitude with a passion for continuous improvement and innovation.

Join us in this exciting role where you can make a significant impact on our product's success and help shape the future of our offerings. Apply today to be part of a forward-thinking team dedicated to excellence!

WHO WE ARE:

FoxHire provides Employer of Record (EOR) staffing services, placing workers in temporary “contract” positions throughout the United States. We primarily place technical and high-level professionals such as nurses, therapists, engineers, accountants, programmers, etc. into contract assignments as our W-2 employees. Our in-house team of Human Resources, Contract Administration, Sales, Accounting, and Product Development professionals keep our operations running smoothly from our corporate office in Canton, Ohio. We also offer remote work and/or hybrid work options for our in-house team! 

SOME OF OUR PERKS INCLUDE:

• Tuition reimbursement
• Remote work  
• $400 toward home office furniture
• Laptop, monitors, and other necessary computer equipment provided
• Bi-weekly stipend toward internet service provided
• 128 hours of PTO in the first year, pro-rated PTO amount given on the first day based upon months left in the year
• Ten company-paid holidays
• Two weeks of paid parental leave for births and adoptions

BENEFITS & PAY:

We offer competitive compensation, a generous paid time off package, and a wide range of other benefits including; employer-subsidized medical, dental, and vision insurance; Section 125 HSA and FSA medical and dependent care accounts; a 401(k) with company match, and company paid, life insurance, short-term and long-term disability insurance, and an employee assistance program.

STARTING PAY RANGE FOR THIS POSITION:

$60,000-$70,000 per year, based on experience and qualifications. In states with higher minimum salary requirements for exempt positions, compensation will be adjusted to meet local thresholds. 

EQUAL OPPORTUNITY EMPLOYMENT:

FoxHire is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.