Sales Executive

Who are we?

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type – straight, curly, fine, fragile, or coily – our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence. So, you can take on whatever tangles life throws your way.

The Role

As a Sales Executive, you will be part of a dynamic team responsible for supporting the growth and success of Tangle Teezer’s business. You will be responsible for assisting the sales team in various administrative tasks, coordinating sales activities, ensuring smooth operations of the sales processes, and delivering outstanding customer service and communication to your internal team retailers. Your attention to detail, excellent communication skills, proficient use of Microsoft and ability to multitask will be essential in this role.

In this role you’ll get to:

• Support our business with major US premium beauty retailers, such as Ulta Beauty
• Learn and understand the accounts you will be assigned to, keeping accurate, ongoing notes, and assisting in organizing account timelines
• Communicate with customers and respond to purchase order requests, internal data integrity requests, sales requests and other inquiries
• Coordinate new line launch information in a timely manner
• Learn to use all retailer portals for product set-up, order processing and other account admin
• Provide excellent customer service and build strong relationships
• Coordinate with other departments, such as logistics and finance, to ensure the timely delivery and payment of orders
• Liaise with EPD/NPD team and send all new product samples to Sales Team and customers based on availability
• Assist the Account Manager in preparation for major customer meetings and events
• Preparing and sending samples to customers
• Maintain and update internal databases, ensuring accurate and up-to-date customer information
• Assist in supporting the Sales team with day-to-day ad hoc tasks
• Provide some small office management assistance to the wider team such as mail or meeting co-ordination
• Provide updated sales reports for account teams using Excel and PowerBI
• Report on and analyze competitor pricing, promotions, and performance
• Serve as a point of contact for broader customer teams where required, to help solve customer issues and provide information to them
• Provide support to Account Managers in the planning and preparation for trade shows, including coordinating with internal cross-functional teams and external agencies

What we are looking for in you:

• Excellent communication and organizational skills, with attention to detail
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Proficiency in Excel for data analysis and validation, and reporting purposes 
• Experience in PowerBI or ability to learn how to use new systems quickly
• PowerPoint skills to create or update decks needed by the sales team
• Beneficial but not essential is a bachelor's degree in business, marketing, or a related field

We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply even if you don’t tick everything on the list — we’d love to hear from you!

What it means to be part of Tangle Teezer:

At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day.

• Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools.
• Authentic: We welcome everyone as they are , we bring our true selves to work and show up as who we want to be.
• Champion: We are champions of one another , our brand, and our environment.

Join us and embrace these values to help create, innovate, and deliver products that people love—together. To see more about our culture and what makes us unique, click here .

The good Stuff:  

For all your hard work and dedication, we have fantastic rewards for you –

• Flexible working hours with core hours from 10am to 4pm
• Working 2 days in the office and 3 days from home
• salary in the range of $65k - $72k dependant on experience
• Performance-related bonus of 10% based on annual salary
• 25 days holiday, with the option to buy or sell holiday days
• ‍♀️ 2 wellbeing days per year
• ❤️ 2 volunteering days per year
• 10 days working from any location of your choice
• Flexible public holidays—choose the standard public holidays or swap them for dates that are more meaningful to you
• Enhanced family policies
• Supportive Period & Menopause Policies
• 401(k) scheme  
• Guardian for Dental insurance, Vision insurance, and Life Insurance.  
• United Healthcare medical insurance
• Office perks incl. free breakfasts, snacks, and Happy Hour.  
• Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!

If you require a reasonable accommodation to participate in our hiring process, please let us know at any stage. Ready to join our team? Visit careers.tangleteezer.com to submit your application.