Service Director

Atelier Crenn

San Francisco, CA

About Crenn Dining Group

At Crenn, we are guided by our values of humanity, sustainability, artistry and equity. We create culinary experiences that challenge convention with a planet first mindset. Seeking to keep these values at the forefront of everything we do, we are committed to inclusion at all stages in our operation, from the purveyors we work with to the team we hire. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Benefits : Competitive PTO

401K with generous company match

Heath/Dental/Vision insurance

Dining Discounts

Wellness/Education/Uniform Benefits

Employee Assistance Program (EAP)

Team Trips to Blue Belle Farm

Qualities required:

Managerial FOH 2-5 years, Michelin experience strongly preferred
Managerial and leadership skills
High Energy.
Understanding of Luxury hospitality
Warm and welcoming to both staff and guests
Must have exceptional skills in guest services as well as staff leadership
High functioning with an ability to multitask
Must have an exceptional knowledge of food and service.
Operational skills in Microsoft Excel, Word, as well as accounting and cost-management
Knowledge of Toast, Tock, CRM Programming
Strong decision-making capabilities
High communication, collaboration, and delegation skills
High functioning command of the English language, as well as basic knowledge of relevant languages in the field of wine.
Proven ability to develop and maintain financial plans
Ability to motivate and lead people, and hold employees accountable
Strong working knowledge of operational procedures
Model and promote teamwork across all teams
Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds