Site Operations Lead

W hat We Do

VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team.

Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise , curiosity, and ambition.

Description

Are you looking for a fun and exciting opportunity in the entertainment industry? If so, we have the perfect job for you! We are seeking a friendly and enthusiastic individual to join our team as a Site Operations Lead . As a Site Operations Lead , you will play an essential role in ensuring that our entertainment venue runs smoothly and efficiently. Whether you're coordinating event logistics , assisting guests, or managing equipment, your dedication and attention to detail will help create unforgettable experiences for our guests.

Responsibilities

• Coordinate event logistics , including setup, breakdown, and execution
• M onitor and maintain arcade games , locker systems, and mobility equipment , ensuring they are in proper working condition for guests to enjoy routinely
• Inspire, motivate, and train coworkers to develop a guest focused team
• Manage team workflow, delegate tasks, and act as the point of contact in absence of location manager
• Guide and entertain guests, explaining game rules, controls, and strategies
• Keep the assigned area clean, tidy, and organized, creating an inviting atmosphere for guests
• E nsure the redemption center is well-stocked
• G uide guest through an array of enticing prizes, ensuring they leave with unforgettable memories
• Abide by all venue policies and procedures to maintain a safe and enjoyable environment for all

Requirements

• High school diploma or equivalent
• Previous experience in an entertainment or hospitality setting is preferred
• 2 years of leadership experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving abilities and attention to detail
• Flexibility to work evenings, weekends, and holidays as needed
• Basic computer skills

Job Posted by ApplicantPro