The Job Opportunity And Duties
- Requires a thorough working technical knowledge of infrastructure operations and maintenance
- Possesses advanced level infrastructure and technical knowledge of software applications and hardware environments
- Evaluates and/or research hardware and/or software solutions
- Evaluates effectiveness and risk of IT processes
- Recommends changes in IT procedures to meet customer needs
- Provides technical IT leadership for integration of various physical security related systems
- Participates in and/or provides technical IT assistance to achieve project tasks/meet deadlines Installs, maintains, configures, upgrades and/or administers hardware and/or software independently for physical security surveillance systems (e.g., Milestone VMS, radar/RF detection sensors), Elpas and Spider Alert man-down system, perimeter fence systems, access control/intercom systems
- Configures systems/devices IP network settings
- Troubleshoots telecommunications and network connectivity and wireless mesh network (e.g., multiple technology domains) where technical work requires specific knowledge to evaluate, select, adapt and modify standard procedures
- Devises new approaches to problems encountered
- Diagnoses, analyzes and resolves issues for customer(s) across assigned multiple technology domains
- Creates, organizes, files and maintains documentation
- Provides feedback to project team or higher-level staff
- Reviews and monitors enterprise security systems
- Takes appropriate action and responds to alarms/alerts per agency policy and procedure Interfaces with other platforms from a hardware and/or software perspective
- Answers questions and presents informal mentorship opportunities to peers and/or lower-level staff via conversation, observation or technical documentation
- Attends meetings, trainings and conferences
- May give presentations and conduct training
- Works on special projects and/or committees assigned
60 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
- Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
- Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
- Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
Job Skills: Information Technology
Organization
Rehabilitation & Correction - Operation Support Center
Agency Contact Name and Information
View email address on jobs.institutedata.com Unposting Date
Jan 24, 2025, 10:59:00 PM
Work Location
DRC Central Office-Franklin
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
38.84
Schedule
Full-time
Classified Indicator
Classified
Union
OCSEA
Primary Job Skill
Information Technology
Technical Skills
System Administration, Technical Writing, Network Services, Telecommunication Systems
Professional Skills
Attention to Detail, Collaboration, Decision Making, Leading Others, Teamwork
Primary Technology
Security Software and Hardware
Agency Overview
Who We Are…
Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.
What We Do…
The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.
To learn more about our agency, please visit our website at
Are You Ready?
We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!