Senior Business Analyst

Job Summary

As a NetApp Senior Business Analyst, you are part of a team responsible for basic to complex Cloud ERP Integration testing and documentation. In this critical role, you will focus on supporting the global Order Fulfillment team on the Oracle Cloud ERP Implementation. To be successful, you will need to be extremely technical and organized; able to multi-task in a high-volume environment and manage projects; have strong communication skills; and be a motivated, self-starter.

Responsibilities: • The role requires expertise in Oracle Cloud tool stack of Order Management and Supply/Demand. • Document and communicate/translate requirements to the Oracle team, other IT teams, and stakeholders as required. • Understand Oracle Cloud functionality and processes to conduct fit/gap analysis and present functionality options to business and IT stakeholders. • Complete mapping specifications for related deliverables working with Functional Business Analysts. • Work with technical resources to communicate requirements, understand design options, present pros/cons, and determine level of effort to Functional Business Analysts and other stakeholders. • Own functional specifications for system configuration, reports, integrations, and extensions. • Work with Functional Business Analysts to validate test scripts and training documentation. • Ensure changes and updates are fully documented and vetted in a pre-production environment for any new applications or changes within an application. • Understand support requirements for new and existing functionality and provide knowledge transfer to support resources. • Troubleshoot system issues and provide direction on resolution to support team and other stakeholders. • Analysis of solution impact to system performance, security and access, data and reporting, and downstream impacts (integrations, extensions). • Provide training for Global Order fulfillment Team on new application features • Ability to work in US time zone.

Must Have Qualifications:

• At least 5+ years’ experience as data analyst or business analyst using Advanced Excel, Macros/VBA, Power Query, Power BI applications in Finance or Supply Chain organizations. • Strong working knowledge of Oracle Cloud Reporting tools (BI Publisher and OTBI) and its functionalities is a must. • Understanding of SAP IBP ATP and its integration with Oracle Cloud • Good communication skills, including technical writing and presentation skills. • Experience with documenting processes (admin/user guides), process flows, mapping documents, test cases, test results etc., • Expertise in SQL • 5-8 years of overall experience • Bachelor's degree • Support in US PST Time Zone

Preferred Qualifications: • Advanced degree with a focus on Computer Science, Data Analytics, Supply Chain Analytics, or a related field of study • Strong business knowledge & experience of quoting and sales order flow at a HW/SW mix company or at any hi-tech company • Understanding Enterprise Datawarehouse Concepts and experience with BI tools like OBIEE • Knowledge of Oracle Cloud ERP, primarily within order management • Experience with SQL and Python-based ETL framework