Supervisor

Texas Health and Human Services Commission
Copperas Cove, TX

Date: Jan 6, 2025

Location: COPPERAS COVE, TX

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Functional Title: CPS CVS PD Supervisor III

Job Title: CPS CVS PD Supervisor III

Agency: Dept of Family & Protectve Svc

Department: Region 7 CPS Dir Del - CVS

Posting Number: 1216

Closing Date: 01/20/2025

Posting Audience: Internal and External

Occupational Category: Protective Services

Salary Group: TEXAS-B-25

Salary Range: $5,797.66$9,508.25

Shift: Day

Additional Shift: Days (First)

Telework: Not Applicable

Travel: Up to 30%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: COPPERAS COVE

Job Location Address: [[custOfficeAdd]]

Other Locations: Lampasas; Burnet; Copperas Cove

MOS Codes:

31D, 35L, 35M, 68X, 73A, 311A, 351L, 351M, HM, IS, NC, 183X, 230X, 683X, 783X, IV, MST, INV, ISS

OAP12, 0149, 5821, 5822, 5832, 1N0X1, 4C0X1, 4E0X1, 14NX, 42SX, 43HX, 71SX, 0868, 66C, 47L, 66R

67D, L24A, 001387

Brief Job Description:

CPS CVS PD Supervisor III who will manage 6 direct reports and 1 PD administrative assistant. Performs highly advanced (senior-level) consultative services, technical assistance, and supervisory work. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. Plans, assigns, and supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Oversees the work of assigned staff, and confers with staff on program issues and problems in order to identify solutions.

  • Evaluates program wide performance through case readings, computer reports, and observations of program operations to ensure unit compliance with policies, procedures, and service control requirements.
  • Prepares management reports, analyses, and correspondence on the effectiveness of program activities.
  • Prepares and evaluates program budgets.
  • Implements program guidelines, procedures, policies, rules, and regulations; and monitors compliance with policies and procedures.
  • Implements schedules, priorities, and standards for achieving goals; and monitors activities.
  • Participates in the development of program goals and objectives.
  • Provides training or technical assistance in a program area.
  • Selects, manages, and develops staff through review of performance data, conferences, training, and performance appraisals.
  • Develops and conducts presentations for citizens, clients, staff, and management.
  • Assists in the development of program guidelines, procedures, policies, rules, and regulations.
  • May assist with the development of policy and procedure manuals.
  • Plans, assigns, and supervises the work of others.
  • Performs related work as assigned.

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Knowledge of the policy and practice relevant to the Conservatorship Department. Knowledge of contracted and community providers and services provided to children and families involved with Child Protective Services. Knowledge of Child Protective Services programs, policies and procedures. Knowledge of federal and state law regarding Child Protective Services.

Knowledge of agency policies and procedures. Extensive knowledge of agency conservatorship and adoption preparation procedures and policies regarding identifying families, home studies, matching, etc. Skills in effective verbal and written communication. Skill in establishing and maintaining effective communication. Ability to operate a personal computer and use various software packages.

Skill in:

Skill in establishing and maintaining effective working relationships with internal and external stakeholders at all levels. Skill in effective verbal and written communication. Skill in negotiation and problem resolution. Skill in leading others and facilitating group meetings. Skill in leading projects, managing work processes, producing deliverables and determining outcomes. Skill at establishing and maintaining productive working relationships both internally and externally. Skill in program planning, development and implementation.

Ability to:

Ability to represent Child Protective Services and the agency effectively with key stakeholders. Ability to prepare clear and concise reports. Ability to gather, assemble, correlate and analyze data and facts. Ability to work independently with minimal supervision, develop staff and oversee the work of others. Ability to approach problems critically and analytically. Ability to prioritize and manage multiple responsibilities. Ability to understand new information effectively and quickly. Ability to plan, direct and assign responsibilities and supervise the work of others. Ability to present information at training sessions and or conferences.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from an accredited four-year college or university with major coursework in social work, counseling, psychology, criminal justice, early childhood education, criminal justice, elementary or secondary education, or a related field is generally preferred. Two years full-time supervisory or managerial experience in a social service environment which must include: analysis of work problems having an administrative aspect; interpretation of complex written material; planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved including interpretation and implementation of policy and procedure.

Additional Information:

This position may be housed in Copperas Cove, Burnet, or Lampasas.

This position is involved in various recruitment activities throughout the county. The Program Director will need to be flexible and available on nights and weekends to participate in various programs associated with adoption preparation.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at View email address on jobs.institutedata.com with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at View phone number on jobs.institutedata.com. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Nearest Major Market: Killeen Nearest Secondary Market: Temple

Apply on jobs.institutedata.com

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